Boyd: Welcome everybody to the Certification Coaching Medical Coding QandA Webinar January 2016! Along with me today are Alicia Scott, Chandra Stephenson, and Laureen Jandroep. I’m your host, Boyd Michael Staszewski. We want to welcome everybody for being with us. If this is your first time, we’re going to go over quickly some of the things that we’re going to be doing this evening, or the morning, or the afternoon, or wherever you may be in your time zone.

This Month’s Q and A Webinar Agenda: 90-120 minutes

CCO January 2016 Medical Coding QandA Webinar – Intro Video

Basically, the first thing we want to say is we start with an introduction, which is where we’re at right now. Where everybody is from? I think we found that out. We’re going to hear about our recent CCO graduates, announcements about our upcoming courses.

Then we’re going to have some Q & A from our instructors, Alicia, Chandra, and Laureen are going to be answering questions throughout the webinar, but you can see there under heading II, that’s the questions that they’re going to be handling. Then, we’re going to close up around 90 minutes from now, and we’re going to do a certificate download link for the webinar and also a drawing for what we’ll about here in a second, what that looks like.

Also know that all the time during the webinar, you can ask your questions in the chat and if we have time at the end we will be answering those. Behind-the-scenes we’ve got our team, Ruth and Sylvia and Lori. They’re going to be handling your questions and hopefully answering some of them as well if they can. Also know that if we don’t get your question answered this time around, you can always go to Now, pay attention because we got lots of polls this time, so we’re going to be asking your feedback this time around, so pay attention this time, ladies and gentlemen.

Related Medical Coding QandA Webinar Posts:

CCO January 2016 Medical Coding QandA Webinar - Intro



About the Author:

Alicia has been working in the medical field for over 20 years. She first learned about medical coding while working in a medical records department at a resort town hospital near where she was raised. Through the years she has held several jobs in the medical field from, CNA, EMT, Pharmacy technician and Medial Records Abstractor and Analyst. Outside of the medical field she has worked as a Real Estate agent, and owned her own on-line retail business. The medical field has always been where she felt the most comfortable. Alicia has taught medical coding, billing and medical law and ethics at a private college. She also did contract work in HCC Risk Adjustment and discovered she really enjoyed ICD work. Because she loves to learn Alicia is working towards her Masters in Health Care Administration with an emphasis on education. Having taken many online classes through the years to complete her degree she feels very comfortable with both face to face and on-line learning. Alicia will tell you that not only does she love medical coding but she has a passion for teaching it. Alicia lives in the middle of Texas with her husband who is a Pastor, five of her six children, three dogs and two cats.


  1. Wendy McLain February 21, 2016 at 9:50 am - Reply

    I think this is a great sight. Do you offer the CPC program? I took it thruster AAPC but feel you offer more. Also the blitz videos. How can they help me? The cost is 229$ so I would like to know a little more about them. Thanks. Wendy McLain

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