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Merging Podio Accounts

QUESTION:

I have an original podio account with my personal email address and a new one with an @cco.club ID. How do I merge the two?

ANSWER:

  • This process involves deleting your original account and adding its email address to the new account
  • Log in to the original account you will delete (we’ll call this Account A)
  • Check your tasks in Account A, and reassign any tasks there to Account B so that they don’t get lost.
  • Now you can delete Account A. Go to your account settings page and select “I wish to permanently delete my Podio user account”, and type the confirmation dialogue into the box. Make sure you are deleting the right account! This action is not reversible.
  • Now the email address is free to be added to Account B. So, log in to Account B, and go to your account settings page.
  • Click “+Add another email address” and enter the email address from the now-deleted Account A.
  • Click the verification link that is emailed to you, and you’re done! Now you can log in using either email address. 

QUESTION:

I have an original podio account with my personal email address and a new one with an @cco.club ID. How do I merge the two?

ANSWER:

  • This process involves deleting your original account and adding its email address to the new account
  • Log in to the original account you will delete (we'll call this Account A)
  • Check your tasks in Account A, and reassign any tasks there to Account B so that they don't get lost.
  • Now you can delete Account A. Go to your account settings page and select "I wish to permanently delete my Podio user account", and type the confirmation dialogue into the box. Make sure you are deleting the right account! This action is not reversible.
  • Now the email address is free to be added to Account B. So, log in to Account B, and go to your account settings page.
  • Click "+Add another email address" and enter the email address from the now-deleted Account A.
  • Click the verification link that is emailed to you, and you're done! Now you can log in using either email address. 
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