My Course Expired. How Can I Extend Access?

To extend access to an expired Course, eligible students can do so by becoming an annual CCO Club member.

Who Is Eligible For Extension?

Extended access is primarily a benefit for grandfathered customers who previously purchased a paid-in-full course that came with a fixed 9-month (270-day) access period. If your original purchase was advertised as lifetime access, there is no need for an extension, and if your enrollment was a subscription, there is no extension option once that subscription expires.

How Annual Club Membership Extends Access

An active annual CCO Club membership allows eligible 9-month course students to continue accessing their past CCO course and Blitz purchases beyond the original 9-month expiration, as long as the annual membership remains current. This extension benefit is tied only to the annual CCO Club membership; monthly CCO Club subscriptions do not include extended access to expired courses.

What This Extension Includes (and Excludes)

With an active annual CCO Club membership, you may regain or retain access to course materials and the General Student Discussion area, where you can ask questions and participate in community support. Private 1:1 course coaching is not included once the original course subscription or access period ends, even if you maintain an annual Club membership.

How To Get Your Access Extended

To get started, join as an annual CCO Club member. After your payment processes, contact the Helpdesk and request that your expired, eligible courses be restored under your annual CCO Club membership benefit.

Refunds, Cancellation, And Rejoining

Because course and Club access are delivered online immediately, CCO does not provide refunds for CCO Club-related purchases. You may cancel your membership at any time through the billing portal, but you will retain access only until the end of your current paid period and will not receive prorated refunds.

If you cancel and later rejoin the CCO Club, you may be required to repay missed months and will lose any older, grandfathered pricing or special rates that were previously attached to your account. Once your annual membership lapses, the extended-access benefit for grandfathered, time-limited course purchases also ends.

Since 1999, CCO has been proudly training thousands of students to help them pass their certification exams. If you would like to see examples of the CCO teaching style, please visit the YouTube channel with hundreds of videos and over 2 million views. If you would like to read past student reviews on CCO products, you’re welcome to browse hundreds of testimonials.