We Offer Provider Education Services for Organizations of Any Size and Specialty

Stay Up-to-Date and Maximize Reimbursements with Our Provider Education Training

Our comprehensive coding, billing, and compliance training provides healthcare organizations with the expertise needed to thrive in today’s complex regulatory environment. By partnering with our experienced medical coding and compliance consultants, your team gains the knowledge to accurately process claims, maximize appropriate reimbursements, and remain audit-ready at all times.

Our customized training programs and ongoing support identify opportunities to improve workflows, reduce denial rates, and proactively respond to changes in regulations or payer requirements. Whether conducting an initial assessment of your current operations, providing training on new coding guidelines, or updating staff on evolving payer policies, our services deliver the insights and guidance necessary to optimize the claims process.

With an emphasis on hands-on learning and clear communication, we empower your staff to confidently apply the strategies needed to capture every dollar earned, achieve cleaner claims, and bolster financial performance. Our medical coding and billing training services deliver measurable returns by keeping your team’s skills sharp.


Our job is to equip healthcare providers with the knowledge and skills to thrive in an environment of complex regulations and evolving payer policies. By taking a hands-on, personalized approach to training, we empower practices to maximize reimbursements, minimize claim denials, and develop audit-ready coding operations.

Alicia Scott, CPC, CPC-I, CRC

Provider Education Topics

Our expert training and consulting services help your practice optimize reimbursements and reduce claim denials by keeping your staff’s knowledge current. We offer:

  • Customized virtual training sessions on medical coding and billing best practices led by certified professionals with decades of hands-on experience.
  • Review of your current workflows and recommendations on improving coding accuracy and documentation to withstand insurance audits.
  • Updates on the newest medical codes, billing rules, and regulatory changes so you can remain compliant and avoid penalties.
  • Guidance on leveraging technology to maximize efficiency, improve cash flow, and reduce rejected claims.
  • Post-training support and resources to reinforce learning and answer any questions.

With our medical coding and billing training, your practice can confidently submit cleaner claims, capture proper reimbursements, and stay up-to-date on the latest regulations. Contact us today to learn how our experts can help you optimize your revenue cycle management.


The Critical Role of Provider Education in Healthcare Organizations

A healthcare organization is only as strong as its providers. While facilities, equipment, and systems are crucial, it is the knowledge, skills, and performance of physicians, nurses, and other clinical staff that ultimately dictates the quality of care delivered. That is why effective and continuous provider education must be a top priority for any healthcare institution looking to excel.

Provider education generates benefits on multiple fronts…

  • It ensures clinicians are up-to-date on the latest medical advancements and able to leverage the newest technologies, equipment, and techniques in treating patients.
  • It reinforces best practices and protocols to reduce clinical errors and improve safety.
  • Ongoing training on new regulations, coding changes, documentation requirements, and reimbursement policies also maximizes appropriate payments for services rendered.

Education further enhances patient satisfaction and outcomes by arming providers with better interpersonal, communication, and patient education skills. It can also boost engagement and retention if staff feel supported and valued by an organization investing in their professional growth.

While technology, treatment options, regulations, and patient needs are constantly evolving, one thing remains unchanged – the need for healthcare organizations to make provider education a key strategic priority. Dedicated time and resources must be allocated to ongoing training, development, and continuing education. The ROI – for clinicians, patients, and the organization alike – will be clearly evident across quality, safety, financial, and care delivery metrics. In healthcare, success starts with building an expert clinical staff through effective provider education.

The CCO 4-Step Provider Education Process

Committed to providing you with a wide range of services.

Discovery Call

A discovery call is booked. During this call, we work closely with you to understand your organization’s specific needs, challenges, and training goals. This allows us to customize the educational curriculum and format to maximize the value for your providers. The discovery call is typically 30 minutes long and is informal in nature.

Contract & Schedule

We submit an agreement specifying pricing considerations and various options to suit your needs. We also decide on the best dates to deliver the training to your physicians. Most practices prefer a “Lunch and Learn” type event where physicians learn during their lunch hours. If required, both parties will also sign a BAA agreement to ensure proper healthcare compliance.

Event Broadcast

The virtual sessions are delivered over a secure video conferencing platform like Zoom. Participants would simply need a computer, tablet, or smartphone with internet access to join the meeting at the scheduled time.

The training would be led by one of our certified medical coding and compliance instructors who can engage providers through screen sharing presentations, sample claim reviews, polls, and Q&A.

Post Event Support

Following the session, we provide handouts, templates, coding references and other tools allow providers to reinforce their learning. We also share video recordings and invite additional follow up questions by email.

Our goal is to deliver an impactful and worthwhile learning experience for providers through a mix of instruction, visuals, examples, and two-way dialogue. The virtual delivery allows us to train staff conveniently across multiple locations while keeping everyone on the same page.

Contact Us Today

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Frequently Asked Questions About Our Provider Education

Who leads the provider education training sessions?

Our sessions are led by certified medical coding and billing professionals with decades of real-world experience.

What topics are covered in the training?

Training topics cover medical coding guidelines, billing rules, documentation requirements, regulatory changes, payer policies, denial prevention, and more. The curriculum is customized to your needs.

How is the training delivered?

We offer virtual sessions delivered via Zoom to Google Meetings. We also include presentations, slide decks, and a Q&A session to answer any outstanding questions by your providers.

Will we receive ongoing support after the training?

Yes, post-training support is included. We provide resources, audit assistance, and answer any additional questions.

What results can we expect to see? 

Practices can expect to improve coding accuracy, increase reimbursements, reduce denial rates, enhance audit readiness, and boost staff confidence.

Do you help us implement processes to maximize benefits? 

Absolutely. We provide workflow reviews, technology guidance, and recommendations to reinforce best practices for long-term improvements.