I Need a Medical Coding or Case Question Answered

As you can imagine we get quite a few medical coding, billing, auditing and risk adjustment questions each day. In order to preserve Help Desk resources, we only answer medical coding and billing questions exclusively inside the CCO Club forum now. If you’re not …

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How Are Webinar Topics Selected?

We pick ideas for webinars using various methods. Primarily, we use the CCO Club Topic Request forum as inspiration for new topics.  Questions may also come from interactions with CCO students that our instructors have felt would be a good topic …

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How Can I Get Notified of Live Events? Do You Have a Calendar?

You can receive email notifications of Live Events by joining our email list at https://www.cco.us/notify/ Our actual Event calendar is now located inside the CCO Community at https://www.cco.community/calendar/

What’s the Difference Between an Instructor, a Coach and a SME?

Instructors are certified in the subject matter they teach. They actually teach by getting in front on the camera during webinars and/or recording lectures. They also participate in the forums to help answer questions. Coaches handle welcome calls, touches, and are responsible …

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Where Are The ICD-10 Annotated Guidelines? BHAT Cave

They are located here in the CCO Academy.

Access Denied Errors

Seeing an “access denied” or locked message when you try to open a course, exam category, or community area? This is usually normal: you can see everything listed, but you only have access to the areas included with what you …

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