Physician Practice Manager Course
CPPM Course Exam Preparation
AAPC Education Provider - Diagnostic Coding Systems Review

Certified Physician Practice Manager CPPM® Course

Advance Your Career in Practice Management By Becoming CPPM® Certified

The Certified Physician Practice Manager (CPPM®) credential is a logical next step for those with strong experience in other areas of healthcare and who are ready to advance their careers in physician practice management.

BHAT® System Included

Includes The BHAT® System

BHAT® (pronounced ‘bat’) stands for “Bubble, Highlight and Annotate Technique“. This is a proprietary system, which is used in connection with our educational services, created by Laureen Jandroep in 1999 that uses bubbling, highlighting and annotation techniques to help students quickly find key answers in their manuals during the open book AAPC exams.

Instead of flipping back and forth between pages where the guidelines are, the answers are right next to the codes when a student takes the board exam. Students have stated the BHAT® system gave them the confidence they needed to pass the exam. Another plus: the BHAT® system helps coders in their day to day coding work after the exam as well! [Learn More]

About the Certified Physician Practice Manager Course

The broad responsibilities and detailed requirements of managing the revenue cycle, compliance regulations, human resources, health information, and general business processes make practice management a challenging yet rewarding profession.

The Certified Physician Practice Manager (CPPM®) credential is a logical next step for those with strong experience in other areas of healthcare and who are ready to advance their careers in physician practice management.

Current practice managers will also benefit from this certification with increased knowledge and then validating their knowledge and experience in this skilled profession.

Certified Physician Practice Managers understand:

  • Health care business process, workflow, and reform
  • Fraud, abuse, and corporate compliance
  • Quality in health care
  • Medical office accounting, physician reimbursement, and revenue cycle management
  • Human resource management
  • Marketing and business relationships
  • HIPAA and data security
  • Health IT, EMRs, and health information exchange

Do Practice Managers Need to Know Medical Coding & Billing?

Who Can Benefit From This Practice Manager Course

  • New students looking to change careers
  • Existing students enrolled outside CCO that require supplemental training
  • Healthcare workers looking to switch roles at their workplace such as front office clerks, medical receptionists, case managers, medical records clerks, transcriptionists, schedulers, research coordinators, nurses, caregivers or similar roles.

The Physician Practice Manager Course Includes

CCO Club Basic Plan Included

Starting July 1st, 2017, this course now includes access to the CCO Club Basic Plan. The CCO Club is a place where medical coders, billers, auditors and practice managers can convene to discuss, learn and expand their knowledge. We provide CEUs, replays, transcripts and Answer Sheets of all our CCO Club Q&A Webinars, Student Q&A Webinars and Monthly Q&A Webinars. We’re also continually adding unique lectures and bonuses to the membership.

100+ CEU Opportunities Included

Once you’ve passed the CPPM™ exam and become certified, you’ll need to maintain your certification every 2 years by acquiring 36 CEU credits for your first credential. A second credential bumps that requirement up to 40. We’ve taken that worry off your shoulders by providing over 100+ CEU credits via the included CCO Club or by re-taking the module exams which are all worth CEU credits as shown below.

Here is the detailed breakdown of CEU Opportunities available for this course…

  • CCO Club: 100+ CEUs
  • PPM Course: 6 CEUs

Once your course access has passed, we hope you will remain a CCO Club member in order to meet all your CEU needs while having continued access to this course, industry experts and a warm network of fellow professionals.

CEU Badge Available 100

Certified Instructor for the Physician Practice Manager Course

AAPC Education Provider - Risk Adjustment Exam Preparation

Jo-Anne Sheehan CPC, CPC-I, CPPM CCO Sr. Instructor / Coach

JoAnne Sheehan has been successfully providing medical billing, coding and practice management services in the New England area for over thirty-three years. She has witnessed the evolution of healthcare and the increased complexities of medical billing and coding regulations, creating a need for education in this field. JoAnne has been featured in numerous medical publications and has acted as a medical billing expert in highly profiled Medicare and Medicaid fraud cases in Boston and has trained others on both a local and national level in medical billing and coding. She is a certified medical coding instructor, practice management consultant, and an AAPC approved ICD-10-CM instructor.

Physician Practice Manager Course Contents

PPM Core Material

  • Introduction to Health Care and Practice Management
  • Principles of Physician Reimbursement
  • ICD-10-CM- General Guidelines iB
  • Reimbursement and Revenue Management
  • Accounting and Finance
  • Health Care Reform
  • Quality in Healthcare

PPM Core Material

  • Implementing an EMR
  • Modern Health IT and Interoperability
  • The Basics of HIPAA Privacy and Security and HITECH
  • Human Resource Management
  • Compliance Planning, Fraud and Abuse
  • Marketing and Business Relationships
  • Space Planning
  • Business Continuity and Disaster Recovery Planning

Bonus Material

  • The Parts of Medicare: A & B
  • The Parts of Medicare: C & D
  • What is the HIPAA Privacy Rule?
  • What is Credentialing?
  • Resources for Credentialing the Medical Practice
  • NPI Application/Update Form

Student Reviews: We Love Our Students, And They Love Us

“It definitely got me well prepared”

Just want to let everyone know that I took my CPC exam on December 08 and passed with an 88%. I did an online course so I did not have a teacher in front of me at any time. I attribute much of my success to the Blitz videos because then it felt like a teacher to help me. Laureen is the best! If I can do this at age 54 then anyone can do it! Do not doubt yourself, hard work and hard studying pay off. I did over 750 practice questions to get me ready for this. Not one question was on the exam but I think it definitely got me well prepared along with the “Bubbling and Highlighting” technique. Good luck to anyone studying for the CPC!” – Darlene Bakaj-Wood, CPC-A

Can you hear me screaming from the roof top??!! I passed my CPC certification on the very first try! I am so thankful for your Blitz videos and practice exams. I just found out today that I actually passed the test.
Brittany Pendleton
Just wanted to say that I took my CPC exam in December and I passed. I honestly feel that this course was amazing! I researched coding and found this site and am so grateful that I did. I was nervous about starting an online course. I felt the Blitz was extremely helpful in helping me pass the exam. It is very important to do the Blitz and practice exams. I don’t feel like I could have done it without CCO! Thank you.
Karie Jarvis-Slayton
I passed my CPC exam on first try with 80%. I could not have done this without the Blitz videos and practice exams. The bubble and highlighting really assisted in my getting thru all 150 questions in the allotted time. My thanks to Laureen and the team as I could not have done it without you guys!!
Lisa Colbert
The Blitz along with several practice tests really helped me feel confident when I walked into the exam. I finished with 40 minutes to spare, which I took to go back over the questions/scenarios I wasn’t super sure I did all I could to answer correctly. I was able to take some time and change a couple of answers in that extra time. And I PASSED my first time taking the CPC exam!
Much thanks to Laureen and Alicia for your help and support! I passed the first time with an 88%! I feel such a sense of accomplishment! I knuckled down and completed the PBC course and the Blitz. The bubbling and highlighting is superb! Also, the practice exams were very helpful as Laureen and Alicia advised. Alicia’s understanding and nurturing coaching style is perfect for me. She was available when I needed her. Looking forward to continuing my studies with both of you.
Kathleen Donoghue

Invest In The Physician Practice Manager Course Today!

Physician Practice Manager Course

  • One Payment Today
  • 9 Months of Access
  • 24/7 Instant, Online Access
  • Self-Paced Video Training
  • Worth 100+ CEUs
  • PPM Slide Handouts
  • PPM Extras & Bonuses
  • Group Call Recording Archive
  • Student Support Hub

Physician Practice Manager Course

  • 3 Payments, 30 Days Apart
  • 9 Months of Access
  • 24/7 Instant, Online Access
  • Self-Paced Video Training
  • Worth 100+ CEUs
  • PPM Slide Handouts
  • PPM Extras & Bonuses
  • Group Call Recording Archive
  • Student Support Hub

Frequently Asked Questions

No. Students will need to supply their own textbooks and/or manuals. Click here to see the required textbooks.

Videos can only be played while connected to a high-speed internet connection. We do not allow videos to be downloaded or played offline.
This Course is already complete and live. You can watch them immediately after ordering.
No. You will need to purchase the AAPC exam directly from the AAPC website.
No, all the lessons have been pre-recorded by our Certified Instructor and are available for replay via any modern internet-enabled device.
This is answered by JoAnne on a video further up on this page.

Due to the instant availability of internet-based training, CCO does not provide refunds or cancellations on any of our products including Courses, Review Blitzes, Practice Exams, Bundles, CEU Classes, Combos or CCO Club payments.

Since 1999, we’ve been proudly training thousands of students to help them pass their certification exams. If you feel the need to see examples of our teaching style, please visit our YouTube channel with hundreds of videos and over 2 million views. If you would like to read past student reviews on our products, you’re welcome to read through our hundreds of  testimonials.

System Requirements for Streaming Video

  • Our members area offers online streaming videos that are fully compatible with the newest web browsers from Internet Explorer, Firefox, Chrome and Safari. Older versions of web browsers will not work since they do not support HTML5 or modern video files.
  • CCO only supports the Chrome Web Browser which can be downloaded for free here.
  • We recommend a modern Computer, Laptop or Tablet and a high-speed internet connection to experience smooth streaming playback of our HD videos. Slower computers (pre-2010) and internet connections will result in choppy playback and browser errors.
  • Newer iPhones and iPads are fully supported.
  • Android devices are not officially supported, but students report the videos play well on them.
  • Finally, don’t stress the tech stuff too much. Our friendly support team is always here to help you on your medical coding journey.