How long does it take to get my Find-A-Code access after subscribing?
Adding new CCO Club members to the CCO Find-A-Code account is a manual process and usually takes one (1) business day. If you have not received a system generated email from Find-A-Code within two (2) days please feel free to open a support ticket at http://cco.us/helpdesk. There might be slightly longer delays on holidays or weekends when CCO Staff is spending time with family.
What if I don't need Find-A-Code or use another encoder?
That's fine you don't have to use it or be added to the CCO account – just open a support ticket at http://cco.us/helpdesk if you don't want to be set up on CCO Find-A-Code. This only applies to annual plans as the CCO Find-A-Code is not included in monthly plans. We don't provide any discount or lower rate for those that choose not to use Find-A-Code.
What if I already subscribe to Find-A-Code?
We have made an arrangement with the good folks at Find-A-Code to allow CCO Club members to get access to the CCO account version if they want to switch. Just open a support ticket at http://cco.us/helpdesk
Do you still offer the CCO Find-A-Code Essentials package?
Effective Jan 21st, 2019, we no longer offer the Find-A-Code Essentials Plan.
Do you offer a Find-A-Code Facility Package?
No, we do not provide a Facility package for Find-A-Code. Please visit the Find-A-Code website to sign up directly with them.
Can I get special Find-A-Code add-ons like CPT Assistant, Code-A-Note, Superbill Builder, etc?
Yes! And we highly recommend them! To see the list of available add-ons, their pricing and to request an invoice for them see this page https://www.cco.us/fac-request
What if I just want Find-A-Code?
If you are a CCO Club Basic Member and want to upgrade to Find-A-Code or you just want Find-A-Code and not join the club you can order it via one of these links:
Is the AHA Coding Clinic included?
No. It is not included and is not available as an add-on purchase due to it's prohibitively high cost per person.
What is included in the CCO Find-A-Code Professional Package?
The Find-A-Code Professional version includes the following:
- Comprehensive Search by Specialty
- ICD-10-CM & ICD-9-CM
- CPT® & HCPCS
- Click-A-Dex™ Index Search Tool
- Medicare LCDs/NCDs, PQRS & more
- Medical Abbreviations
- Personal & Shared Notes & Keywords
- Personal Code Lists (one)
- Click-A-Search™ Drill-Down Searching
- Coding Tips & Alerts
- Additional Code Info (Global Days, MCC, …)
- HCC Information & Calculators
- Cross-A-Code™ Crosswalks
- Map-A-Code™ Crosswalk Tools
- Additional Code Sets (NDC, POS, Taxonomy, …)
- Medicare Fees & RVUs (all localities)
- Multiple Fee Schedules
- NCCI Edits by Code
- NCCI Edits Validator™ Tool
- ICD-10-CM Validator™ Tool
- Calculators, Calculators, & Calculators
- Check-A-List™ Tool
- Find-A-NPI™ Look Up Tool
- Build-A-Code™ Tool
- Browse-A-Code™ Tool
- DMEPOS Product Search
- Last-10 Navigation Tool