CCO Club2019-02-12T17:02:24+00:00
CCO Club
Call About the CCO Club

All-In-One Access to Courses, Review Blitzes, Practice Exams, CEUs, BHAT® Cave, Webinar Replays and Community Help

CCO Club Prime

Ready to Join the Premier Online Medical Coding & Billing Membership?

For the past several years, we've been hearing the same challenges being repeated by our students over and over again. We decided to get to work on the challenges and we've been quietly working on a membership solution to answer all those questions and more. The result is the CCO Club, a place where medical coders, billers, auditors and practice managers can convene to discuss, learn and expand their knowledge.

Your Pass Into The CCO Club Includes…

  • Access to One (1) Course, Review Blitz and Practice Exam (Included with CCO Club Prime only)

  • Continued Access to All Current CCO Courses & Review Blitzes You’ve Purchased In The Past (See FAQ at bottom of this page for details)

  • Access to Monthly Q&A Webinars
  • Access to Student Q&A Webinar Replays
  • Access to CCO Club Q&A Webinar Replays
  • Access to CCO's Find-A-Code Professional Plan with CCO Shared Notes for Code Lookup with Select Plans

  • Access to the BHAT® Cave
  • Ask for Help with Medical Coding, Billing, Reimbursement, Auditing, Risk Adjustment or Practice Management Challenges You're Facing on the Job in our Private Community
  • Share Cases with Redacted Information for Community Members and CCO Staff to Answer
  • 80 CEU Opportunities Currently Available and Many More Added Each Week

  • Invitations to Select CCO Events
  • Invitations to Select Support Calls
  • Priority consideration for topic requests – your requests move to the front of the line!

I appreciate all the hard work behind the scenes that everyone puts in to give us such great information!

The information that the members and instructors share is always helpful. Being able to attend the webinars and see the presenters is amazing and you are able to ask questions and get immediate answers, just amazing.

I really liked the BHAT® technique and it helped me pass a very difficult certification.

  1. Convenient
  2. Reliable information/resources
  3. The topics vary (which as a coder we sometimes get pigeonholed into our “area” and don't stay up on other areas of coding)

I recommended it to all my co-workers and ladies that ask me where I get all my information from and want to get started in coding. I tell them all to go to CCO.

Rebecca Pollard
Get Started
CCO Club Prime

Pick Any Course, Review Blitz and Practice Exam with CCO Club Prime

Get Access to any (1) Course, (1) Review Blitz and (1) Practice Exam.  Once you've completed it, pick a new one while you're an active, monthly Prime member at no additional cost. Then rinse and repeat! 

CCO Club Prime Timeline

The first month requires a payment of $499 to get started.

After that month is complete, subsequent, future payments will be $39.99 monthly (every 30 days to be exact). Your current monthly rate will be locked in as long as you're account is current and paid on time. You can cancel at any time by visiting your billing account at http://members.cco.us. Please read the Cancel FAQ at the bottom of this page for details.

As soon as you complete the checkout, you will have the ability to pick a Course, Review Blitz and Practice exam to begin working on and our Help Desk will manually set up your access within 24-48 hours.

You can take as long as you like on that Course, Review Blitz and Practice Exam (most students finish in 3-4 months). Once you've completed that course, you can reach out to the Help Desk to verify completion and start working on another Course, Review Blitz and Practice exam. You can keep taking and passing new courses while you're still a current, active member paying the $39.99 monthly. We call this “rinse and repeat”.

If you have additional questions, please read the FAQ at the bottom of this page. We tried to include all the questions we routinely receive at the Help Desk.

Monthly Q&A Webinar Replays

Every month CCO hosts a live webinar which fields questions from you and your peers. We prepare answers to your questions prior to the call and present answers via a live, engaging webinar. The CCO Club is perfect for anyone wishing to replay the Monthly Q&A Webinars that they either missed or would like to see again. It provides the full video recording, the full transcript, audio recordingsanswer sheets, and a CEU quiz with a certificate. You can go back to the beginning of the year and earn a CEU credit for each month by taking a short quiz. Upon successful completion, you are given an AAPC CEU certificate.

Student Q&A Webinar Replays

CCO frequently hosts a live Student Q&A Webinar video conference with current CCO students. During these events, students can ask any question about the course they're currently enrolled in and our instructors will help them while everyone listens in.

The CCO Club is perfect for anyone wishing to attend live or watch the replay of past Student Q&A Webinars that they either missed or would like to see again. It provides the full video recording, the full transcript and the audio recordings for these calls. We provide replays for:

  • ICD-10-CM, ICD-10-PCS, RA, and CIC students or those preparing for CPC, COC, CIC, CRC, CCS credentials.
  • PBB and PPM students or those preparing for CPB or CPPM credentials.
  • PBMA and Compliance students or those preparing for CPMA or CPCO credentials.
  • PBC, FBC students or those preparing for CPC, COC credentials.
Watch the Full Launch of the CCO Club During Our “Live with Laureen” Facebook Event

CCO Club Q&A Webinar Replays

CCO hosts several CCO Club Q&A live events to help educate anyone interested in medical coding, billing and risk adjustment. During these events, we cover many topics for both beginners and veteran coders alike.

The CCO Club is perfect for anyone wishing to replay the CCO Club Q&A Webinar Live Events that they either missed or would like to see again. It provides the full video recording, the full transcript and the audio recordings for these calls. We provide the replays for:

  • CCO Club Q&A Events
  • Student Q&A Events
  • “Live with Laureen” Events by Laureen Jandroep
  • “Did You Know” Events

Extended Access to Past Purchases of CCO Courses & Review Blitzes

If you are a current or past CCO Student, you're going to love this CCO Club benefit! If you've ever purchased and fully paid for any CCO Course or Review Blitz, you will receive continued access to these products as long as you are a CCO Club member in good standing.

Even if you purchased the Course or Review Blitz 2-3 years ago, you can sign up to the CCO Club and once again receive access to the latest lectures, videos, and resource materials. This benefit does not include One-on-One support with a personal coach but that's ok because with the CCO Club, you can always ask the community for help along the way. And if you really need extended One-on-One personal coaching, we have plans available. Please contact our our Support Desk for more information.

Access to the BHAT® Cave

Learn How to Bubble, Highlight and Annotate Your CPT Manual

BHAT® is a proprietary system, which is used in connection with our educational services, created by Laureen Jandroep in 1999 that uses bubbling, highlighting and annotation techniques to help students quickly find key answers in their manuals during the open book CPC® exams. Instead of flipping back and forth between pages where the guidelines are, the answers are right next to the codes when a student takes the board exam.

Students have stated the BHAT® system gave them the confidence they needed to pass the exam. Another plus: the BHAT® system helps coders in their day to day coding work after the exam as well!

Ask for Help with Coding, Billing or Workplace Challenges

This is a very popular request that we're happy to finally offer in a private community. If you have any challenges you're facing at your job, the CCO Staff and Community are here to help and provide solutions. Here are some common issues you're welcome to ask for help resolving. Naturally, you're not limited to only these topics:

  • Medical coding, codes and challenges
  • Billing/Reimbursement assistance or challenges
  • ICD-10 questions and clarification on meanings
  • Medicare Regulations
  • Modifiers questions and clarification
  • E/M questions and clarification
  • Inpatient/Outpatient coding questions or clarification
  • Workplace productivity and career guidance
  • Nearly anything else you can think about regarding medical coding, billing, auditing, risk adjustment and more…

Share a Case You Need Help Coding

Here's another immensely popular request that we're thrilled to include in the CCO Club. Cases! You can now share a case (redacted of course) that you need help coding and what you think the codes/billing should be, and the community will weigh in with their thoughts. Here's a list of topics we're happy to receive codes for:

  • Medical Coding
  • Medical Billing
  • ICD-10-CM and ICD-10-PCS Coding
  • Risk Adjustment Coding
  • Inpatient Coding
  • Outpatient Coding
  • E/M Coding
  • Modifiers Coding
  • More coming soon!

80 Continuing Education Units

Many CEU Opportunities Throughout The Club

Once you’ve passed at least one AAPC exam, you’ll need to maintain your certification every 2 years by acquiring 36 CEU credits if you have one credential. A second credential bumps that requirement up to 40.

We’ve taken that worry off your shoulders by providing 80 CEU opportunities throughout the CCO Club.

Take the Monthly Q&A Webinars, for example. There are CEU quizzes available if you miss a webinar so you can still earn 1 CEU per month for the last year. That’s up to 12 CEU’s per year, just for being a member and watching our Monthly Q&A Webinar videos and passing the quiz at the end.

Once you include the CCO Club Q&A Webinars and CCO Case Studies, you can expect even more opportunities inside the Club.

Invitations to Select Live Events and Support Calls

The team at CCO is frequently hosting many Live Events and Support Calls every week. As a CCO Club Member, you will occasionally receive invitations to select events to attend and join in on the educational fun.

You know what's even better? We're planning to make many of these select events and calls into CEU approved events. That means even more CEUs when it comes time to renew your certification with the AAPC.

And once your done with the event, head back over the CCO Club to discuss it with peers, ask any additional questions that came up or post your thoughts and comments. Our CCO Club community loves helping out.

Extra CCO Club Benefits Include

Access to these Exclusive CCO Webinars

Understanding Medicare Payment Methodologies

Watch Chandra Stephenson, CPC, COC, CIC, CPB, CPCO, CPMA, CCS, CPC-I, CANPC, CEMC, CFPC, CGSC, CIMC, COSC, take you through Understanding Medicare Payment Methodologies. In this webinar, you'll learn about:

  • Prospective Payment Systems (PPS) including Inpatient PPS, TEFRA affected IPPS, Outpatient PPS, Home Health, Hospice, Skilled Nursing Facility
  • Fee for Service (FFS) including Ambulance, DME, Clinical Laboratory, Physician
  • Risk Adjustment
EM Extravaganza

This is a video recording of the E/M Extravaganza! course that was presented by Maggie Mac, CPC, CEMC, AAPC Fellow, CHC, CMM in Clearwater, Florida on February 18th, 2017. This 6.5 hour course covers the following topics:

  • E/M Official Documentation Guidelines
  • Counseling/Coordination of Care
  • Critical Care
  • Consultations
  • Incident-to Guidelines
  • Shared Visits
  • Resident/Teaching Physician Rules
  • Modifiers for E/M services
  • Medical Necessity
  • Acronyms
  • Also includes E/M Progress Notes to Review!

Access to Find-A-Code (With Select Plans)

FindACode.com is an online database of medical billing codes and information.  We twisted the arms of the good folks at Find-A-Code to be able to include this package including the ability for any notes entered by CCO subject matter experts to be made viable to our users. People use Find-A-Code to assign codes to medical diagnosis and procedures in order to be reimbursed by insurance companies and Medicare.  Find-A-Code.com is a quick and easy system that uses a simple search to return accurate information.  Rather than searching through 10 or more books, Find-A-Code has combined the information into one simple search. CCO has partnered with Find-A-Code to include the Professional plan with select CCO Club memberships.

Find-A-Code Professional

  • Comprehensive Search by Specialty (Includes Specialty Filters for: Allergy & Immunology, Anesthesiology, Behavioral Health, Cardiology, Chiropractic, Emergency Medicine, Laboratory & Pathology, Neurology Obstetrics & Gynecology, Oncology, Ophthalmology, Orthopedic, Otorhinolaryngology (ENT), Physical Therapy, Plastic Surgery, Primary Care, Surgery, Urology)
  • ICD-9 Codes (volumes 1 and 3)
  • ICD-10-CM Codes
  • ICD-10-PCS Codes
  • CMS/CDC Official Guidelines
  • Complete AMA CPT® Code sets
  • Complete AMA HCPCS Code sets
  • Click-A-Dex™ Index Search Tool
  • Medicare Local Coverage Determinations (LCDs)
  • Medicare National Coverage Determinations (NCDs)
  • Medicare PQRS (2007-Present)
  • Medicare Internet Only Manuals (IOM – Including the Claims Processing Manual)
  • Medical Abbreviations (Search or Browse over 6,650 medical, anatomy and Medicare abbreviations
  • Personal & Shared Notes & Keywords
  • One Personal Code List
  • CCO Shared Notes (CCO Exclusive)
  • Ability to add features or upgrade to Professional or Facility Plan
  • Click-A-Search™ Drill-Down Searching
  • Coding Tips & Alerts
  • Additional Code Info (Global Days, MCC, …)
  • HCC Information & Calculators
  • Cross-A-Code™ Crosswalks
  • Map-A-Code™ Crosswalk Tools
  • Additional Code Sets (NDC, POS, Taxonomy, …)
  • Medicare Fees & RVUs (all localities)
  • Multiple Fee Schedules
  • NCCI Edits by Code
  • NCCI Edits Validator™ Tool
  • ICD-10-CM Validator™ Tool
  • Calculators, Calculators, & Calculators
  • Check-A-List™ Tool
  • Find-A-NPI™ Look Up Tool
  • Build-A-Code™ Tool
  • Browse-A-Code™ Tool
  • DMEPOS Product Search
  • Last-10 Navigation Tool

Access Also Includes These Exciting Community Features

Join the CCO Club & Lock In Our Lowest Rates

CCO Club Prime Timeline

CCO Club Prime

$499Then $39.99 Every 30 Days
  • Access to 1 Course
  • Access to 1 Review Blitz
  • Access to 1 Practice Exam
  • Group Coaching
  • Monthly Public Q&A Webinar Replays
  • Student Q&A Webinar Replays
  • CCO Club Q&A Webinar Event Replays
  • CCO Case Studies Webinar Event Replays
  • Access to the BHAT® Cave
  • Ask for Coding Help
  • Share A Case
  • 80 CEUs Available
  • Extended Access to Past Purchases*

CCO Club Prime with Find-A-Code Professional

$499Then $79.99 Every 30 Days
  • Access to 1 Course
  • Access to 1 Review Blitz
  • Access to 1 Practice Exam
  • Find-A-Code Professional Plan
  • Group Coaching
  • Monthly Public Q&A Webinar Replays
  • Student Q&A Webinar Replays
  • CCO Club Q&A Webinar Event Replays
  • CCO Case Studies Webinar Event Replays
  • Access to the BHAT® Cave
  • Ask for Coding Help
  • Share A Case
  • 80 CEUs Available
  • Extended Access to Past Purchases*

CCO Club Basic

$2299Every 30 Days
  • Monthly Public Q&A Webinar Replays
  • Student Q&A Webinar Replays
  • CCO Club Q&A Webinar Event Replays
  • CCO Case Studies Webinar Event Replays
  • Access to the BHAT® Cave
  • Ask for Coding Help
  • Share A Case
  • 80 CEUs Available
  • Extended Access to Past Purchases*
  • Group Coaching

CCO Club Basic with Find-A-Code Professional

7950Then $54.50 Every 30 Days
  • Find-A-Code Professional Plan
  • Monthly Public Q&A Webinar Replays
  • Student Q&A Webinar Replays
  • CCO Club Q&A Webinar Event Replays
  • CCO Case Studies Webinar Event Replays
  • Access to the BHAT® Cave
  • Ask for Coding Help
  • Share A Case
  • 80 CEUs Available
  • Extended Access to Past Purchases*
  • Group Coaching

Frequently Asked Questions

How long do I have to make monthly payments? Do the payments ever stop or expire?

You can remain a CCO Club customer until you're ready to cancel. There is no minimum or maximum amount of payments. As long as you're paying the monthly dues, you'll remain a member and your rate will be locked in.

What if I'm a current CCO Club Basic member that wants to upgrade to CCO Club Prime?

You will need to cancel your current CCO Club Basic subscription at http://member.cco.us.  Then you can immediately sign up for CCO Club Prime using this page. You will keep your current Podio login details. If you ever decide to downgrade back to CCO Club Basic, we will honor your old pricing if your subscription has not lapsed or been cancelled for any reason.

Can you withdraw my payments on a specific day of the month?

Unfortunately, our payment system does not allow us to change your payment date once it's started. If you'd like your payments to start on a specific date, we recommend actually signing up on that date. However, please keep in mind that billing happens every 30 days. So over time, you can expect the actual billing date to change because of leap years and months with 31 days in it.

Can I pause the monthly billing for emergencies, vacations etc?

Unfortunately, CCO is unable to pause the monthly billing for any reason. You can always cancel the membership at http://members.cco.us, but you'll be required to pay any outstanding, missed months when you restart the membership. In addition, any lower, grandfathered rates or special pricing will be lost.

Where can I see my billing or update my credit card?

You can review your billing details and update your credit card by logging in at http://members.cco.us. Click Here to see a FAQ on the topic.

Can I pay the initial payment over time? Or over multiple payments?

No, we do not accept any payment plans for the initial down payment. It must be paid in full to join CCO Club Prime.

What is your refund policy?

Due to the instant availability of internet-based training, CCO does not provide refunds for any CCO Club related purchases.

Since 1999, we’ve been proudly training thousands of students to help them pass their certification exams. If you feel the need to see examples of our teaching style, please visit our YouTube channel with hundreds of videos and over 2 million views. If you would like to read past student reviews on our products, you’re welcome to read through our hundreds of  testimonials.

How do I cancel?

If you wish to cancel this membership, go to http://members.cco.us/ to login to the Member's Area. On the product listing page, you will see a “cancel” button beside your Membership. Click the button to cancel your membership. You will continue to receive access until your current enrollment period ends. We do not give prorated refunds.

If I cancel, can I re-join the CCO Club later?

Yes, but you will need to repay any missed months since your cancellation date. In addition, any lower, grandfathered rates or special pricing will be lost.

How long does it take to get my Find-A-Code access after subscribing?

Adding new CCO Club members to the CCO Find-A-Code account is a manual process and usually takes one (1) business day.   If you have not received a system generated email from Find-A-Code within two (2) days please feel free to open a support ticket at https://www.cco.us/cco-helpdesk-request/. There might be slightly longer delays on holidays or weekends when CCO Staff is spending time with family.

What if I already subscribe to Find-A-Code?

We have made an arrangement with the good folks at Find-A-Code to allow CCO Club members to get access to the CCO account version if they want to switch. It can take 24-48 hours to switch your account over. Just open a support ticket at https://www.cco.us/cco-helpdesk-request/

Do you still offer the CCO Find-A-Code Essentials package?

Effective Jan 21st, 2019, we no longer offer the Find-A-Code Essentials Plan.

Do you offer a Find-A-Code Facility Package?

No, we do not provide a Facility package for Find-A-Code. Please visit the Find-A-Code website to sign up directly with them.

What if I don't need Find-A-Code or use another encoder?

For your convenience, we offer plans without Find-A-Code access. We don't provide any discount or lower rate for those that choose not to use Find-A-Code.

What is included in the CCO Find-A-Code Professional Package?

The Find-A-Code Professional version includes the following:

  • Comprehensive Search by Specialty
  • ICD-10-CM & ICD-9-CM
  • CPT® & HCPCS
  • Click-A-Dex™ Index Search Tool
  • Medicare LCDs/NCDs, PQRS & more
  • Medical Abbreviations
  • Personal & Shared Notes & Keywords
  • Personal Code Lists (one)
  • Click-A-Search™ Drill-Down Searching
  • Coding Tips & Alerts
  • Additional Code Info (Global Days, MCC, …)
  • HCC Information & Calculators
  • Cross-A-Code™ Crosswalks
  • Map-A-Code™ Crosswalk Tools
  • Additional Code Sets (NDC, POS, Taxonomy, …)
  • Medicare Fees & RVUs (all localities)
  • Multiple Fee Schedules
  • NCCI Edits by Code
  • NCCI Edits Validator™ Tool
  • ICD-10-CM Validator™ Tool
  • Calculators, Calculators, & Calculators
  • Check-A-List™ Tool
  • Find-A-NPI™ Look Up Tool
  • Build-A-Code™ Tool
  • Browse-A-Code™ Tool
  • DMEPOS Product Search
  • Last-10 Navigation Tool

Is the AHA Coding Clinic included?

No. It is not included and is not available as an add-on purchase due to its prohibitively high cost per person.

Can I get special Find-A-Code add-ons like CPT Assistant, Code-A-Note, Superbill Builder, etc?

Yes! And we highly recommend them!  To see the list of available add-ons, their pricing and to request an invoice for them see this page https://www.cco.us/fac-request

What if I just want Find-A-Code?

If you are a CCO Club Basic Member and want to upgrade to Find-A-Code or you just want Find-A-Code and not join the club you can order it via this link: Find-A-Code Professional Monthly

What Course/Blitz/Practice Exam should I take?

Please take a look at our Credential Path Tool to help guide you on your path. [Link]

How many Courses, Review Blitzes and Practice Exams can I take at the same time?

You can enroll in 1 Course, 1 Review Blitz and 1 Practice Exam at a given time. Once you've completed the course, you can request access to your next course by contacting the Help Desk for verification and next steps.

Can I change Courses, Review Blitzes and Practice Exams after I select them?

The purpose of this membership is to take committed action and pass a course. As a result, we will only allow course changes under exceptional circumstances. Please contact the Help Desk to see if you qualify.

Do I have to start the course right away?

You can start the course whenever you like. However, we are unable to pause or suspend the monthly payments while you are waiting to start.

How long do I have access?

A long as you're a current member, you'll receive continuous access to the 1 Course, 1 Review Blitz and 1 Practice Exam you picked. Once you've completed the course, you can request access to your next course by contacting the Help Desk for verification and next steps.

How many Practice Exams are included?

When you initially sign up, you will be given access to 1 Practice Exam. If you need additional exams after completing the first one, please contact the Help Desk.

Yes, both Prime and Basic levels will grant you continued access to past purchases of Courses and Review Blitzes that are still available in our catalog. Retired or outdated products cannot be extended. In addition, the following products cannot be extended:

  • Practice Exams
  • CEU OnDemand Classes including, but not limited to, E/M and Modifiers Classes
  • Outdated Courses
  • Monthly Q&A Webinar Live CEU Certificates
  • CPT, ICD-10-CM, ICD-10-PCS Update Webinars (The most recent one is already inside the CCO Club)
  • Practicode/Practicum
  • Find-A-Code
  • Any other item that is not a current Course or Review Blitz.

Extended Access to Past Courses does not include personal, one-on-one coaching. Any questions will need to be posted inside the Student Support Hub forums (SSH) where one of our certified staff or instructors will respond.

No. Students will need to supply their own manuals and textbooks for the Prime membership. You're welcome to purchase from our bookstore or another supplier. Click here to see the books required for this course.

No, CCO Club Prime does not include personal, one-on-one coaching with email access. Instead, Group Coaching is included inside our Community so you can ask questions about your Course, Review Blitz or Practice Exams and receive an answer from our Certified Instructors and Staff.

The CCO Club is for everyone! It may be easier for those with medical coding knowledge to understand and grasp the content, but the more you are exposed to helpful coding examples, guidelines, and topics about the medical coding professions, the sooner you will learn it. Therefore, please feel welcome to sign up for the CCO Club no matter what level of coding expertise you currently have so you can learn more! We are very proud of the supportive environment our student support hubs have been and fully expect that to carry over to the CCO Club.

In addition, the CCO Club provides healthcare workers such as front office clerks, medical receptionists, case managers, medical records clerks, transcriptionists, schedulers, research coordinators, nurses, caregivers or similar roles a great way to learn new topics and expand their knowledge of medical coding, billing, auditing, risk adjustment, compliance and more.

If you are not certified then CEUs are not needed however anyone can take the quiz to test their knowledge, and all are welcome to join the Club to enhance their education and network with peers.  And once you get your certification the videos and CEU quizzes will be waiting for you.

Yes!  We use a platform called Podio and you will receive a separate email.  You can see a sample of it on this FAQ.

System Requirements for Streaming Video

  • Our members area offers online streaming videos that are fully compatible with the newest web browsers from Internet Explorer, Firefox, Chrome and Safari. Older versions of web browsers will not work since they do not support HTML5 or modern video files.
  • CCO only supports the Chrome Web Browser which can be downloaded for free here.
  • We recommend a modern Computer, Laptop or Tablet and a high-speed internet connection to experience smooth streaming playback of our HD videos. Slower computers (pre-2010) and internet connections will result in choppy playback and browser errors.
  • Newer iPhones and iPads are fully supported.
  • Android phones are not officially supported, but students report the videos play well on them.
  • Finally, don't stress the tech stuff too much. Our friendly support team is always here to help you on your medical coding journey.