What is the Refund Policy?

Due to the instant availability of internet-based training, CCO does not provide refunds or cancellations on any of our products including Courses, Review Blitzes, Practice Exams, Bundles or CCO Club payments. Since 1999, we’ve been proudly training thousands of students …

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Do You Accept Klarna Payments?

Yes, we accept Klarna as payment for any CCO product when you utilize the Klarna Card.  Klarna Card is a Visa card that you enter at checkout, just like any other credit card. You can click here to learn more …

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Do You Accept Affirm Payments?

Yes, we accept Affirm as payment for any CCO product when you utilize its Visa Virtual Card feature.  Affirm Virtual Card creates a single-use Visa card with a unique number that you enter at checkout, just like any other credit card, within 24 hours …

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Do You Accept PayPal or PayPal Credit as Payment Options?

Yes, we accept PayPal payments and you’re welcome to use PayPal Credit to finance your purchase. If you wish to use PayPal, please contact us and let us know you’re interested in this option so we can prepare and send …

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How Can I Get a Copy of My Order or Sales Receipt?

Our system sends a one-time receipt after your initial purchase. If you need a more detailed receipt, please contact us and we will be happy to send you one.

How Many CEUs Does CCO Provide?

CCO always attempts to provide a minimum of 26 CEUs inside the CCO Club. The exact count can always be found at the top of the CCO Club web page. Sometimes we have a few more and sometimes, while we’re waiting …

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Requesting Copy of CEU Certificate Documentation for Audits

When a CEU is earned at CCO, an email is immediately sent with a copy of the certificate to you. We also immediately show a certificate on screen to download and save for your records. It is the student’s full …

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