Allowing 3rd Party Cookies in Chrome

If you’re experiencing problems with blank exams or certain areas of the website, please make sure you are not blocking 3rd party cookies. Go to Chrome Settings… Click on Privacy and Security, then Cookies and other site data. And make …

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Your Account Has Been Locked out Due to Too Many Failed Login Attempts

Are you receiving this error?  “Your account has been locked out due to too many failed login attempts. To keep it secure, we’ve disabled it for the next 5 minutes. Go and make a cup of tea, and try again …

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Can I Get a DVD of the Review Blitz or Course Lectures?

Unfortunately, no. All of our Courses and Review Blitzes are now strictly online in a similar fashion to YouTube. We no longer produce or even possess DVDs due to limited demand, increased duplication costs and the inherent difficulty in providing updates.  If …

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How Do I Submit A Help Desk Ticket Here?

Go to the Contact Us form. Select an Option Perform a Search first to see if your question is answered already. If not, scroll down and click “No”, then “Next Step”.

Facebook Live Video Is Not Working or Playing

If you’re signed up toLive Event Notifications with CCO, you’ll receive an email every time we go live. Inside the email is a simple short link that redirects to our Facebook home page at https://www.facebook.com/cco.us. To access the FB Live event, click the short …

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Verizon Email Blocked During Purchase or Checkout

Verizon as an email provider has recently started blocking all email that is received from Nanacast, our eCommerce provider.  Nanacast has tried to contact Verizon multiple times to clear the block, but have received no response or assistance from them. So, …

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Maintenance or 500/400 Errors on Website

At times, we might perform emergency maintenance that could show 500, 503, 400 and other server errors in your browser. There are various nightly maintenance processes that run between about 2 AM – 6 AM US Mountain. We usually see very …

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Elsevier Access Information for Students

Please use the following details when accessing student resources on the Elsevier website: School: Certification Coaching Org., LLC (please note there is a period, comma and space before the LLC) Address:  2637 E Atlantic Blvd #43240, Pompano Beach, FL 33062 Note: We …

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