Do You Offer Any Weekly Sales or Discounts?

We have decided to move away from providing weekly sales on our online course offerings. We understand this may come as a disappointment, but we believe this change will enable us to better serve our students in the long run. …

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BOGO and Bonus Offer Terms and Expiration Dates

BOGO (Buy One, Get One) or Bonus offers are attached to their original purchase and must be claimed before the expiration date of the respective sale. Otherwise, the offer will expire and will no longer be available for redemption. These types of offers …

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Climb Credit Frequently Asked Questions

If you’re looking to pay monthly rather than all upfront, we do have loan options. Climb Credit works separately from us but they provide a unique service that allows students to make manageable monthly payments over a few months or years. With …

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Competitor Policy

If you own, are employed by, or are suspected of being associated with a competing service that provides similar products or services to CCO, we reserve the right to revoke your access and cancel your registration or purchase without prior notice or refund.

Can I Pause, Suspend, Freeze, Delay or Take My Course or Review Blitz at a Later Time?

In order to keep students accountable and on track with their education, Courses and Review Blitzes cannot be paused, suspended, frozen or delayed under any circumstances. Most students can complete a Blitz within 1-2 months and Courses are typically completed within 4-6 months. We …

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Chargeback Policy

At CCO, we pride ourselves on our customer and student support. We always strive to resolve all issues directly with students at every opportunity possible. Unfortunately, some students will pursue a Chargeback with their credit card company or bank before …

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Do You Accept American Express

Technically, yes. However, American Express (AMEX) has historically experienced many issues authorizing with our merchant for some unknown reason. If you have another form of payment, we recommend using it instead. If you only have American Express available, please contact …

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Can I Make An Early Payment?

Unfortunately, our system is not setup to receive early payments for memberships or payment plans. We apologize for any inconvenience.

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