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The CCO Proven Process helps visualize the traditional path our students take on their way to career certification. Our unique process has been used by all our students to pass their AAPC exam on their first, second or subsequent attempts. It …
CCO Club members & students have access to the Bonus & Reference Material in the CCO Community. If you’re taking too long to answer questions, you need to review Laureen’s videos on Time Management, The Art of Skipping and Process of …
In order to protect our intellectual property, our videos are only available to stream with an internet connection. We do not permit the downloading or offline use of our videos in any way.
We do not provide any type of Cengage Access Codes or Course Keys for students. All student resources and content are located inside your Course area inside the CCO Community. If you purchased a textbook or ebook from Cengage and …
This can happen if you’re trying to open an exam on an iOS, Android, or similar mobile device or tablet. As a first step, open your exams from the Exam Portal in the CCO Portal: sign in at portal.cco.us/sign-in, then …
No, none of our videos are closed captioned and there are no plans to add captions in the future. We do, however, provide separate document-based transcripts for the majority of our videos in the CCO Club, Courses and Review Blitzes.
If you’re experiencing problems with blank exams or certain areas of the website, please make sure you are not blocking 3rd party cookies. Go to Chrome Settings… Click on Privacy and Security, then Cookies and other site data. And make …
Are you seeing a message that your account has been locked after too many failed login attempts? This is a temporary security lockout. Wait a few minutes, then try again at the new CCO Portal: portal.cco.us/sign-in. If you’re not sure …