Competitor Policy

If you own, are employed by, or are suspected of being associated with a competing service that provides similar products or services to CCO, we reserve the right to revoke your access and cancel your registration or purchase without prior notice or refund.

Can I Pause, Suspend, Freeze, Delay or Take My Course or Review Blitz at a Later Time?

In order to keep students accountable and on track with their education, Courses and Review Blitzes cannot be paused, suspended, frozen or delayed under any circumstances. Most students can complete a Blitz within 1-2 months and Courses are typically completed within 4-6 months. We …

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Chargeback Policy

At CCO, we pride ourselves on our customer and student support. We always strive to resolve all issues directly with students at every opportunity possible. Unfortunately, some students will pursue a Chargeback with their credit card company or bank before …

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Do You Accept American Express

Technically, yes. However, American Express (AMEX) has historically experienced many issues authorizing with our merchant for some unknown reason. If you have another form of payment, we recommend using it instead. If you only have American Express available, please contact …

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Can I Make An Early Payment?

Unfortunately, our system is not setup to receive early payments for memberships or payment plans. We apologize for any inconvenience.

Can I Place an Order By Phone?

Unfortunately, we are unable to accept or process any orders, credit cards or billing updates by phone. All orders must be placed online using our safe, secure SSL-encrypted shopping cart provider. This  measure is in place to protect your privacy and security.

I Missed The Sale. Can I Still Get The Discounted Price?

No, in order to respect the students that took action during the sale event, we are unable to extend sale prices after the event has ended or expired. You’re welcome to join our email newsletter to stay informed about future …

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How to Unsubscribe or Edit Email Preferences

If you wish to change your email subscription preferences with us just look at the bottom of any marketing email or newsletter email.  At the bottom of the e-mail message, you will find this message. Just click unsubscribe or email …

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