Videos Are Not Playing or Loading

If videos are not playing or loading, there could be several reasons why… It’s possible Vimeo, our video provider is experiencing technical issues. Please visit this Vimeo Status website to see if there are any current issues listed during the …

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Streamyard Says I Did Not Attend The Webinar

The Streamyard system only recognizes attendance if you logged in using the Streamyard special link that was emailed to you at the time of registration.  If you watched on Facebook, YouTube or LinkedIn, no one will know you attended since those platforms …

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No Workplace Support Policy

Effective September 28th, 2017, CCO no longer provides technical support or assistance for students trying to access our courses, video or content at their place of work or job. This change was implemented in order to: Respect and protect the established …

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Technical Problems Displaying or Viewing Content, Videos or Exams

As a modern web-based learning platform, CCO recommends the use of certain hardware, operating systems and web browsers to ensure the best learning experience. These include: Web browsers: Latest Google Chrome, Firefox or Microsoft Edge versions. Operating Systems: Windows 10, MacOS Mojave or newer. …

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Welcome or Login Email Never Arrived. Forgot Password.

Didn’t get your welcome email, or can’t remember your password? Here’s how to get into your account. You sign in at the CCO Portal: portal.cco.us/sign-in. Use the same email address you provided when you registered or purchased from CCO. One …

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Do You Offer Any Weekly Sales or Discounts?

We have decided to move away from providing weekly sales on our online course offerings. We understand this may come as a disappointment, but we believe this change will enable us to better serve our students in the long run. …

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BOGO and Bonus Offer Terms and Expiration Dates

BOGO (Buy One, Get One) or Bonus offers are attached to their original purchase and must be claimed before the expiration date of the respective sale. Otherwise, the offer will expire and will no longer be available for redemption. These types of offers …

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Climb Credit Frequently Asked Questions

If you’re looking to pay monthly rather than all upfront, we do have loan options. Climb Credit works separately from us but they provide a unique service that allows students to make manageable monthly payments over a few months or years. With …

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