How Can I Get Notified of Live Events? Do You Have a Calendar?

You can receive email notifications of Live Events by joining our email list at https://www.cco.us/notify/ Our actual Event calendar is now located inside the CCO Community at https://www.cco.community/calendar/

What’s the Difference Between an Instructor, a Coach and a SME?

Instructors are certified in the subject matter they teach. They actually teach by getting in front on the camera during webinars and/or recording lectures. They also participate in the forums to help answer questions. Coaches handle welcome calls, touches, and are responsible …

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Where Are The ICD-10 Annotated Guidelines? BHAT Cave

They are located here in the CCO Academy.

Access Denied Errors

Seeing an “access denied” or locked message when you try to open a course, exam category, or community area? This is usually normal: you can see everything listed, but you only have access to the areas included with what you …

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Getting Started and Logging In To The New CCO Academy and Portal

Welcome to CCO. Getting in takes just a moment, and one login covers everything you have with us. Sign in at the CCO Portal: portal.cco.us. Use the email address you provided when you registered or purchased. From your portal dashboard …

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My YouTube Live Event Link Isn’t Working

When we record new lectures for Courses or Review Blitzes, we like to invite CCO Club members to the live presentation as a CCO Club perk. We feel this adds extra value to the membership and helps expose members to new …

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What Happened To Your Individual OnDemand Training?

We stopped offering individual OnDemand training for Modifiers and E/M several years ago in order to focus and improve the content available inside the CCO Club. If you’re seen an older video mentioning it, please disregard the links and information. …

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If I Cancel, Can I Return and Resubscribe to the CCO Club Later?

Yes, but any lower, grandfathered rates or special pricing will be lost. Please note,  if we see a history of canceling/rejoining, you may need to repay any missed months since your cancellation date in order to be reaccepted into the Club. In …

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