CCO Support Options 2017-10-29T22:12:41+00:00

NOTE: This is Not the Help Desk

Click Here for the Help Desk

Tell Us You Passed

Did you pass the AAPC Exam? Let us know by submitting the form below. We'll be sure to announce your name on the Free Q&A Webinar and CCO Insider newsletter.

Topic Request

Please fill out this form to request a topic to be developed by CCO and presented via one of our venues.

Venues:

  • Q&A webinar – this is our free public webinar usually the 2nd to last Thursday of every month
  • DYK – Did You Know Segment – Chandra is currently serving up topics via our Facebook Live on Wednesdays
  • Live with Laureen – Laureen and one of the CCO Instructors answer your questions on Facebook
  • Inpatient & Risk Adjustment Support Call –  For ICD-10-CM, ICD-10-PCS, RA, and CIC students or those preparing for CPC, COC, CIC, CRC, CCS credentials. See schedule in CCO Club – class usually meets every other Tuesday.
  • Pro Fee & Outpatient Support Call – For PBC, FBC, PBB, CPC Blitz, COC Blitz students or those preparing for CPC, COC, CPB credentials. See schedule in CCO Club – class usually meets every other Tuesday.
  • Auditing and Practice Management Support Call – For PBMA and CPPM students or those preparing for CPMA or CPPM exam. See schedule in CCO Club – class usually meets 5th Tuesdays.
  • Find-A-Code Users Group – Usually held once per month to go over any user questions.
  • Podio Users Group – Usually held once per month to go over any user questions.
  • CPT Updates Webinar – Use this option if you've purchased a seat to the 2017 CPT Updates Webinar and you would like to submit a question to be considered for the webinar.
  • ICD-10-CM Updates Webinar – Use this option if you've purchased a seat to the 2017 ICD-10-CM Updates Webinar and you would like to submit a question to be considered for the webinar.

Case Study Submissions

Please fill out this form to request a case to be reviewed by CCO and presented during our “Case Studies with CCO” webinar. If you are a CCO Club member you can attend at no cost. If you are not you may catch it on simulcast via Facebook or YouTube. In addition we will notify you once complete – regardless of club status.

Venue:

  • Case Studies with CCO  – this is where we take your cases and review your coding. See how an experienced coder takes a chart and analyzes it and codes it.

Please make sure your copy and paste or PDF attachment is free from any personal health information (PHI) – white out is best. To be clear – we should not see a patient name, identifier (chart ID), physician name or facility name. Hand written cases are acceptable as long as they are fully redacted.

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